Connect your Altitude Xperience Platform to Siebel CRM
The Connector for Siebel integrates Altitude Xperience with Siebel applications and allows agents working in Siebel to handle interactions through the Altitude Xperience media channels. Configure Siebel commands to control the calls, emails, and instant messages with the customers. Configure Siebel event handlers to define the behavior of the Siebel application to respond to events that the Altitude Server sends through the Connector for Siebel.
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